A Buyer Can Request A Replacement Whenever They Are Dissatisfied With The Book Due To Reasons Such As Torn Pages, Missing Pages, Missing Books, Or Receiving The Wrong Book.
Buyers Must Submit Replacement Requests Within 2 Days From The Date Of Book Delivery. Once A Replacement Request Is Made By Contacting Us, The Following Steps Will Be Followed:
The Buyer Will Be Asked To Provide A “Reason For Return” Which May Include:
1. Torn Book
2. Missing Book(s)
3. Wrong Book Sent
To Process A Free Replacement, We Do Require A Receipt Or Proof Of Purchase, Along With A Complete Unboxing Video Of The Book.
Missed Recording Your Unboxing Video? No Worries! If Your Replacement Request Is Accepted, The Buyer Must Return The Book Via Courier To The Address Provided By The Customer Service Representative. Only After Receiving The Returned Book Will We Provide The Replacement To The Buyer.
Refunds:
Once We Receive And Inspect Your Returned Item, We Will Notify You Via Email About The Approval Or Rejection Of Your Refund. If Approved, The Refund Will Be Processed And Credited Back To Your Original Method Of Payment Within 4 To 5 Days.
Shipping Returns:
To Return Your Product, You Should Send Your Product To: A2Z Book Hub, LP26, Prasanti Vihar, Patia, Bhubaneswar, Odisha 751024.
Contact Us:
If You Have Any Questions Regarding The Return Process, Feel Free To Contact Us Via Email At a2zbookhub@gmail.com Or Call Us At 9319830528.