FAQs

FAQ'S

📞 Call/WhatsApp: +91 9319830528
📧 Email: contact@a2zbookhub.in
🏬 Address: LP-26, Prasanti Vihar, Bhubaneswar – 751024, Odisha

We’re always happy to assist you with any queries while shopping for books online.

At a2zbookhub.in, we offer 100% Guaranteed Original Books (Used – Like New, Very Good, or Good Condition). All our pre-loved books go through a series of strict quality checks before being listed on our website.

At a2zbookhub.in, we take the privacy of our customers very seriously. Our Privacy Policy explains how we collect, use, and protect your personal information.

📌 You can view the full Privacy Policy here: https://a2zbookhub.in/privacy-policy/

At a2zbookhub.in, customer satisfaction is our top priority. To ensure quality and authenticity, you may request a video of your ordered books before dispatch.

Yes, you can request a return if:

· Book Was Torn · Pages Were Missing · Wrong Book Sent

Yes, We Offer Bulk Purchasing Options For Businesses And Organizations. Please Contact Us At +91 9319830528 For More Information On Bulk Purchasing Options And Pricing.

You can track your order through the Order History section at the bottom of our website or directly via this link: Track My Order.
We’ve also created a short video guide to make it easier: Watch Video

a2zbookhub.in is one of the largest online bookstores for second-hand books, with a strong network of delivery partners. You can be assured of PAN-India delivery, no matter where you are.

Yes, A Nominal Charges For COD Order.

🚚 Delivery time varies depending on your location.
📌 At the checkout page, you’ll see the estimated delivery date before placing your order.
▶️ You can also watch this short video for more details: Delivery Estimate Video

📦 Once your order is shipped, you can easily track it using your Tracking ID.

At a2zbookhub.in, customer satisfaction is our top priority. For transparency, we can provide a video of your ordered books before dispatch on request, so you can verify their quality and authenticity.

✅ Yes, you can cancel your order any time before it is shipped.
📞 Simply contact us at +91 9319830528 and we’ll be happy to help you with the cancellation.

🚚 Once your order has been shipped, cancellation is not possible.

If you receive a book that does not match the listed condition, please contact our customer service team immediately. We will help resolve the issue and arrange a replacement or refund, as appropriate.

If no one is available to receive the delivery, the courier will usually return the package to the nearest warehouse. You can then contact our customer service team or our courier partner to reschedule delivery at a more convenient time.

Answer: Yes, The COD (Cash On Delivery) Option Is Available For All Books On a2zbookhub.in.

The COD Option May Be Unavailable For Your Location Due To Courier Company Policies Or Inaccessibility Or Simply The Absence Of Service From Our Courier Partner In That Particular Region Which May Lead To The Unavailability Of COD Option. However, You Can Still Opt For Other Payment Options Such As Credit Card, Debit Card, Net Banking, UPI Payment.

To Check If Your Order Or Location Is Eligible For COD, Please Add The Book To Your Cart And Proceed To Checkout. You Will Be Able To See The Available Payment Options At The Time Of Checkout. If The COD Option Is Available For Your Location, It Will Be Displayed As An Available Payment Option. If, In Some Cases, After The Order, We Find No COD Available In Your Area, We Will Inform You. In This Scenario, We Can Either Cancel The Order, Or You Can Choose To Change The Payment Mode To Prepaid.